Privacy Policy

Data Responsibility

The host (event organiser) is the responsible party for all guest data collected through JoynUs. JoynUs acts as a processor on behalf of the host. Hosts are responsible for ensuring they have lawful basis for collecting and processing their guests' personal information.

What data we process

Guest personal information (names and RSVP responses) is collected on behalf of hosts.

We do email guests, and only ever because a host asked us to: the invitation itself, a reminder if they have not replied, a receipt confirming the reply they just made, and any message the host chooses to broadcast. A guest's email address is optional throughout, and a guest we have no address for is simply skipped. Every one of those emails carries a link to unsubscribe, and an address that has unsubscribed is checked and skipped before anything further is sent, on every event and every host.

Data retention

Guest data and RSVP records are purged when the associated event or host account is deleted. That includes names, email addresses, phone numbers, RSVP answers, seating and every invitation link. Hosts may delete their events and guest lists at any time through their dashboard.

Two things deliberately outlive that, and it is better to say so than to imply otherwise. Payment records are kept for the period South African financial-record law requires, without the event attached. Those records, and a partner's own credit ledger, keep the event title the host gave it, so the entry still reads once the event is gone. We do not treat an event title as identifying on its own: it is text the host wrote, usually no more than first names, and it is linked to no guest. A host is free to put a full name in it, so that is a statement about how we treat the field rather than about what it can hold.

An unsubscribe also outlives the event that prompted it, on purpose: forgetting it would mean the next event emailed somebody who had already asked us not to.

Contact

For privacy enquiries, contact us at [email protected].